What do you do if company information is divulged before the company is r
eady for the public to know?
How should a leader handle an individual in the ranks who can't keep a secret?
How can you tell if a person just has a BIG MOUTH?
The mastermind and creator behind the huge and phenomenal crowd-drawer music event, Lollapalooza, Perry Farrell had just a such problem last week dealing with a leak that got out about his concert line-up.
Event planners, like the ones who orchestrate events like Lollapalooza, are usually always having to deal with confidentiality issues. They must ensure that the right people have the right information at the right time. Event planners also take great pains to ensure that there are not "unnecessary personnel" on the planning staff or in the event building. I would venture to say that Mr. Farrell possibly had a person on staff who felt that it would be harmless or financially beneficial for them to share the Lollapalooza information with an interested media person.
Harmful? Probably not, but not feasible, yes. Mr. Farrell, as well as other event planning leaders, would do well to place people on a "NTK" basis (need to know), rather than information sharing across the board. This ensures that the excitement builds and people develop a "must see" attitude, thus soaring ticket sales.
After all, you don't want to spoil the fun for everyone, do you? Do you have a "loose mouth cannon" in your organization? How do you handle them?
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